Breaking it down, plain and simple

My stay was fantastic! The staff were phenomenal, going above and beyond to ensure I was comfortable. The breakfast had a good variety, and I loved the beautiful grounds and walking trails. The location was safe with lots of dining options nearby. A highly recommendable spot for travelers!

During our stay with a big family, we loved exploring the Big Bear Creek Green Belt trail. The kids enjoyed the playgrounds and picnic areas, and the nearby eateries made it convenient for dinner. The staff was attentive, making accommodations feel effortless.

My kids wished the pool hours were extended for more fun time.

The hotel was beautifully designed with spacious rooms and accessible features, including a well-lit bathroom and good water pressure in the shower, perfect for seniors like myself. The breakfast options were delightful, offering both variety and quality.

Better quality towels would enhance the stay.

my recent stay was fantastic. the friendly staff exceeded my expectations, making it a romantic weekend to remember. the king room was spacious and clean, with impressive water pressure in the shower.

the breakfast options were limited.

Breakfast had plenty of options, including eggs and waffles. My room was spacious with great water pressure in the shower. Staff were friendly and helpful. The grounds featured nice walking trails. A pleasant experience. 😊

The king suite was huge and comfy, and I loved the cool barn door in the bathroom. The helpful front desk staff made my stay even better.

I really enjoyed my stay, especially the tasty breakfast options and the lovely walking trails around the hotel. The indoor pool was a great spot to relax after a long day. Just a heads up, I wasn't able to get a refund for the extra night I paid for but left early. 😊

Staff resolved my internet issue promptly.

great staff , but internet issues persisted

The front desk staff were phenomenal , always ready to assist with a smile. A special shout out to the manager and maintenance staff who exhibited outstanding commitment by troubleshooting the internet issues. I experienced a room upgrade that I loved, as the new space was not only larger but also had a strong internet connection. Breakfast was excellent with diverse options, ensuring a satisfying start to the day.

Solo traveler win

The staff were incredibly helpful, even letting me check out 2 hours late, which saved me from stress. The breakfast was surprisingly quiet even with all those kids around, and the staff really kept things in order.

incredible customer service and delicious breakfast options made my stay feel like home

Amazing customer service and great breakfast!